Solutions Architecture // Cloud // AI Integrations // Bangalore, IN
Apoorva Jaitly
Solution Architect II, AdTech at Amazon | AWS and Kubernetes Specialist
I help enterprises and partners turn complex requirements into scalable, secure cloud and AI-powered solutions: 11+ years across solutions architecture, platform engineering, and enterprise consulting at Amazon, CrowdStrike, Atlassian, GE Digital, Boeing, and Accenture.
Open to relocation: Europe and Australia/NZ, visa sponsorship welcome
About
From platform engineering depth to partner-facing architecture
I started in cloud infrastructure at Accenture, building fault-tolerant AWS environments for enterprise clients, and spent 5+ years at Atlassian as a Senior Enterprise Solutions Architect advising Fortune 500 customers on Kubernetes, AWS, and cloud-native adoption. Today at Amazon Ads I design advertising technology solutions that help agency partners and retail media platforms integrate with Amazon Ads APIs, AI/ML ad features, and AWS services.
What I bring is the combination recruiters usually have to hire twice for: deep hands-on infrastructure skills (CKA certified, Terraform, EKS, CI/CD) and the customer-facing craft of discovery sessions, executive workshops, proof-of-concepts, and architectural reviews that move deals and adoption forward.
Core skills
The toolkit
Cloud platforms
Containers & IaC
DevOps & CI/CD
AI, data & APIs
Security & networking
Customer-facing craft
Experience highlights
Where the numbers come from
Solution Architect II, AdTech
May 2026 - PresentAmazon, Bangalore
- Accelerated partner onboarding velocity and time-to-value for agency partners and retail media platforms by designing advertising technology solutions leveraging Amazon Ads APIs, AI/ML ad features, and cloud-native AWS services.
- Enabled scalable, secure, high-performance partner integrations by developing technical specifications, proof-of-concept implementations, and integration guides, and conducting architectural reviews against privacy, security, and performance standards.
Senior Enterprise Solutions Architect
May 2020 - Jan 2026Atlassian, Bangalore
- Reduced global Kubernetes support resolution time by 50% by revamping the worldwide Kubernetes Support Readiness training program and automating Bitbucket Data Center deployments on AWS EKS with Terraform, cutting provisioning from 3 days to 4 hours.
- Designed Kubernetes platforms delivering a 99.5% uptime SLA for enterprise customers with 10,000+ users, architecting Docker and EKS-based solutions with Helm and integrating LDAP, SSO/SAML, and Elasticsearch.
- Accelerated customer adoption by 40% through proof-of-concepts and reference architectures, delivering 50+ executive workshops and acting as trusted advisor to 25+ strategic enterprise accounts.
Cloud Infrastructure Architect
Nov 2014 - Aug 2018Accenture, Bangalore
- Ensured high availability and automated scaling for enterprise workloads serving 500,000+ users by designing fault-tolerant AWS environments with Terraform across EC2, VPC, RDS, S3, DynamoDB, Route53, SNS, SQS, and IAM.
- Reduced manual provisioning effort by 60% by containerizing microservices with Docker and Kubernetes and automating CI/CD workflows through Jenkins pipelines and Python/Shell scripting.
Signature project
Production RAG pipeline for support intent classification
Built at Atlassian to bring AI-assisted retrieval into enterprise support workflows, combining retrieval-augmented generation with existing search infrastructure.
Problem
Enterprise support at scale meant high ticket volumes, slow intent triage, and rising API costs for every LLM call. Answers had to be fast, accurate, and grounded in real product documentation.
Approach
Designed a production RAG pipeline using LangChain for orchestration, Hugging Face models for embedding and classification, and Elasticsearch as the retrieval layer, with caching and routing to control LLM API spend.
Outcome
A retrieval system that classified support intent reliably at production latency while meaningfully cutting per-query cost, proving AI could sit inside enterprise support workflows.
Certifications
Verified credentials
AWS Certified AI Practitioner
Amazon Web Services · Jan 2026
Certified Kubernetes Administrator
Cloud Native Computing Foundation · Oct 2024
ITIL Certified
IT service management foundations
Contact
Let's talk about Solutions Architect opportunities
If you're hiring for Solutions Architect, Solutions Consultant, Cloud Engineer, or Partner Solutions roles in Europe, Australia, or New Zealand, and need someone who can architect enterprise cloud and AI solutions while owning the customer relationship, I'd love to hear from you. Open to relocation and visa sponsorship.